At Inter Medico we offer more than just products. We provide service and support excellence through our Sales Representatives, Technical Specialists, Field Service Engineers and a Customer Technical Response Center that operates 24 hours a day, seven days a week.
Our organization is comprised of a matrix of front line support through our Technical Specialists and a coast-to-coast network of Field Service Engineers and Sales Representatives. Our experts are manufacturer trained, solution driven and ready to provide bilingual service and support throughout the lifecycle of your products. We tailor our activities to meet your operational requirements so if it‘s product information or a question you need answered, an instrument that needs repairing or training for your staff, our Support Team is set to respond.
We specialize in providing leading edge instrumentation and reagent solutions to customers spanning the research and diagnostic continuum. We are uniquely positioned to offer products from multiple strategic partners to provide creative and effective solutions. Over the past 30 years, we have developed long standing relationships across Canada and we are recognized for our commitment and dedication to our customers and vendors alike.
By leveraging our internal capabilities we are able to effectively and efficiently launch new technologies ensuring joint success. Inter Medico’s sales and marketing team supported by our technical, regulatory and operations infrastructure ensures our investment in your products.
Bring our expertise into your environment. On-site training provides the perfect forum in which to learn. Your staff can have their questions answered on the spot and learn to apply the products in their specific environment.
Our training and consulting services range from facilitating with new product evaluations, workflow and process improvement to complete product and system implementation. We offer,
We at Inter Medico understand that skilled workers and investment in technology only helps increase your efficiency. Please contact us to organize the right performance support for your facility.
Requests for Training can be made through your Regional Sales Representative or by contacting the Customer Response Centre.